Hi Fellow Innovators,
We will soon be celebrating a national holiday, which may cause delays in production and shipping lead times.
*3DSPRO’s customer service and technical support will continue to operate as usual throughout the holiday. Orders expected to be manufactured and shipped during the holiday season will proceed as long as our services are accessible.
Logistics Schedule for All Orders
● 2024/09/29 - 2024/09/30: Shipping service is avaialbe with reduced operation hours.
● 2024/10/01 - 2024/10/03 and 2024/10/06: Shipping service is not available.
● 2024/10/4 - 2024/10/5, and 2024/10/7: Shipping service is avaialbe with reduced operation hours.
● 2024/10/8: Full services will resume.
Manufacturing Schedule for Specific Material & Technology
Resin Parts (SLA 3D Printing Service)
No service on 2024/10/1. Limited service from 2024/10/2 to 2024/10/7. Full service resumes on 2024/10/8.
Nylon Parts (SLS and MJF 3D Printing Services)
No service from 2024/10/1 to 2024/10/3. Limited service from 2024/10/4 to 2024/10/7. Full service resumes on 2024/10/ 8.
Metal Parts (SLM 3D Printing Services)
No service from 2024/10/1 to 2024/10/3. Limited service on 2024/10/4. Full service resumes on 2024/10/ 5.
We encourage you to plan accordingly and place your orders in advance to ensure timely delivery. Rest assured, we are doing everything possible to minimize any inconvenience.
Need Assistance?
If you have any questions or need support, please reach out to our friendly Customer Success team at success@3dspro.com, +852 6747 5414, or via our online chat. We’re here to help!
We appreciate your understanding and cooperation. Thank you for having 3DSPRO as a part of your fantastic product development journey.
Warm Regards,
Team 3DSPRO
