At 3DSPRO, we are honored to have worked with NUA and Lazy Snail to create award-winning food packaging masterpieces ‘The Dunes’ and ‘Stem,’ recognized by the 2024 Pentawards. Our journey started with additive manufacturing using metal 3D printing (selective laser melting) for rapid prototyping to test manufacturability and post-processing (mirror polishing) of complex geometries. To meet the high quality, surface finish and food safety requirements of serial production, we use conventional manufacturing techniques, including stamping, CNC machining and laser cutting, combined with polishing and PVD coating.
Our commitment to quality is such that we maintain regular updates, feedback loops and timely adjustments to ensure all components fit perfectly together. With our advanced and customizable manufacturing capabilities and commitment to excellence, we efficiently produce complex components and meet tight deadlines. Our strict quality control process and secure global logistics ensure that every product arrives safely and on time.
We are committed to delivering manufacturing solutions tailored to specific customer needs while maintaining consistent quality and timely delivery. Therefore, we would like to give you an immersive experience of our 3D printing services through this case study. There are five stages, which align with your 3D printing journey: sourcing, production, quality control, shipping, and package received.
Sourcing
The journey began when NUA and Lazy Snail reached out to us by email. They were looking for a manufacturing partner who could produce structurally complex metal parts. We delivered immediate responses and easy communication to understand their specific needs and apply free manufacturability check. At the same time, we ensured that our pricing matched the project budget, offering competitive prices without compromising quality so that NUA and Lazy Snail could facilitate product development and secure release timelines.
Our team also provided extensive customization options as well, and we have been looking for the manufacturing methods and recommending suitable materials to meet the food packaging standards without compromising on aesthetics.
More importantly, no third party will have unauthorized access to the customer’s 3D models, files, or personal data throughout the entire souring journey, regardless of whether the customer decides to work with us or not. Data protection is a top priority. All communication details and 3D models or files remain confidential. In the souring stage, we do everything for our customers to feel safe and comfortable trusting us.
Production
3DSPRO's role in the production stage is marked by transparency and dedication. We offer a transparent production process, providing customers with a clear overview of each production stage with just one click in the Squote User Center. Additionally, our Customer Success Managers provide dedicated and seamless communication.
Our customizable manufacturing solutions allow us to adapt to the needs of the project. We fully understand that fast lead times for on-demand parts are critical to meeting project deadlines. Our team works diligently to ensure product development timelines are adhered to, providing regular updates and dedicated follow-ups. In the production stage, we ensure that prototypes and serial batches are produced efficiently and meet the highest standards.
Quality Control
We implement strict quality control standards to ensure that each component meets the required specifications. By providing regular updates and feedback to NUA and Lazy Snail, we were able to make necessary adjustments in a timely manner, which helped fine-tune the design and overcome any technical challenges that arose.
Prompt communication with our clients was key to ensuring a perfect fit between the wood and metal components (Lazy Snail’s other manufacturing partner made the wood components). As manufacturers of metal components, we pay close attention to detail, ensuring these pieces integrate seamlessly with the wood and marble elements. In the quality control stage, we do our utmost to ensure the quality of manufactured components.
Shipping
Shipping is to ensure that the products reach their destination in perfect condition. We are strictly following and executing our strict packing standards so that each item is securely packaged to prevent any damage during transit. Subsequently, our global logistics partners played a crucial role, offering multiple shipping methods to meet our client's delivery requirements.
We guarantee timely delivery by leveraging speedy logistics and selecting the most efficient and cost-effective shipping methods. Besides, we are helpful with paperwork, such as invoices, packing lists, custom clearance, etc. In the shipping stage, we make every effort to ensure the safety of the parts and make sure our customers receive the parts in good condition with satisfaction.
Package Received
We offered a free return policy, dedicated follow-up, and fast response to any inquiries or issues that might arise. Our easy communication channels ensured that our clients could reach us effortlessly.
In collaboration with NUA and Lazy Snail, we also provided onsite demo presentations to showcase the product's quality, functionality, and craftsmanship. In the package received stage, we ensure that our clients are completely satisfied with the final outcomes and deliver dedicated customer-centric services and quality assurance.
These are the stages of the 3D printing journey if you choose our 3D printing services. Our goal is to ensure that every step of the journey is executed with precision, quality and care. We are a manufacturing solution provider, and more importantly, we are a service provider, providing customizable manufacturing solutions with the sincerest service attitude to help you be happy during your 3D printing journey and successful after the journey! Become a 3D printing PRO today with 3DSPRO!
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